"Avoid if elderly"
About: William Harvey Hospital William Harvey Hospital Ashford TN24 0LZ
An elderly relative was admitted for few days early July into CDU ward. General lack of respect for the elderly, as often found in hospitals nowadays. I appreciate there could well be staffing issues which do not help. Similar in Medway hospital about a year ago but note that staff there found plenty of opportunites to chat on their mobile phones in quiet corners ! This patient has a history of swollen ankles/legs and when I requested a footstool to prevent further leg problems, I was told there was not one available as all being used. Staff said other patients in CDU also had legs problems. When I offered to go and buy one, magically a spare one was found, presume the others just had to chance further outbreaks. No chairs are provided/stored in CDU for visitors so I remained standing during my visit as did not feel it appropriate to sit on the bed. Nothing clearly explained to my relative although fully compos mentis. Other wards might be different. On discharge some of her possessions were not handed to her and even though her name was clearly shown on them they were left for us to enquire/trace. Do our elderly have to be treated like this ? Not suprised this authority has now been put into special measures.