"Catalogue of errors"

About: Sheffield Children's Hospital

My sons care here is ongoing, though I wish it wasn't. We have been trying to get my son sorted for over a year, he starts school next September and still barely speaks. We have had problem after problem, appointments not sent, misinformation over types of operation and drug prescriptions, lack of communication and all for the relatively simple diagnosis of glue ear. I am not happy, and would very much like to transfer his care elsewhere.

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Response from Sheffield Children's Hospital

Thank you for taking the time to tell us about your experience at Sheffield Children’s, and apologies for the delay in responding. We are sorry to hear that you aren't happy with the service your son is receiving. We would like to speak with you about your concerns and do all we can to resolve them. Please contact our Patient Advice and Liaison Service 0114 271 7594 or email Linda.towers@sch.nhs.uk. We look forward to hearing from you and doing our best to help.

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