"cataract operations"

About: Hull Royal Infirmary

Hi , Although I had to wait 42 weeks for my first eye cataract operation my wife and I have now had both our cataract operations on both eyes completed.We are very,very happy with the results. my comments everybody we came in contact with were only to pleased to help us and keep us informed of what was happening. The Hull complaints department which I contacted due to waiting a log time and the booking appointments clerks again were first class. The eye surgeons were all first class maybe the odd one could have explained the procedures a little better but that could be due to their nationality And the best praise must go to the nurses on the sharp end were we all relied on them to keep us happy prior to the actual operations Any person waiting for a cataract operation may have no fears because you are in good hands Thank you Hull Eye Hospital dated 31/08/2014

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the Opthalmology staff are made aware of this. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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