"Care by paramedics "

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Playing rugby I sustained concussion as a result of being knocked out making a tackle. The paramedics Lou and Mike were really nice and caring and explained everything they were doing clearly.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear rugby234

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto Lou and Mike who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and location that the ambulance attended? This would allow me to find the incident on our system and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


  • {{helpful}} of {{total()}} people think this response is helpful