"Labour and delivery of my baby"

About: Lincoln County Hospital / Maternity

(as the patient),

Labour with second child. Arrived at hospital 4. 30 and sent home after being examined and told cervix was still closed. Went downstairs in hospital and was in agony. One of the hospital staff saw me and the pain I was in and took me back upstairs in a wheelchair.

Midwife looked at me and almost refused me entry back into room as she believed I should have gone home. Pain was unbearable asked for pain relief but was refused as told my cervix wasn't even dilating. Begged and begged for pain relief was left alone in room for what seemed an eternity, had to ask again and was finally brought some paracetamol and another tablet which took half an hour to kick in.

Partner had to run bath. Within 20 minutes of being in bath told midwife the head was here she told me to stop being silly it was just my waters. Screaming in agony I felt the need to push, midwife shouted for gas and air and out popped my babies head and body.

I was traumatised due to the dismissive manner of midwife and in shock. If I'd of gone home my baby would have been delivered in the car. Even afterwards I had to remind the midwife about my first passing of urine after birth and harshly handed a jug which I balanced on bed to try and remove from its packing.

The midwife also scolded me for not holding baby immediately after birth whilst propping myself up in bath and taking second s to recover.

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Response from United Lincolnshire Hospitals NHS Trust

We were very sorry to read the account of your experience with us and are disappointed that we failed to care for you in the way you deserve and expect to be cared for. Our midwives should offer care, advice and support in a manner which empowers our women and their partners and we have clearly not delivered this for you.

We would like to meet with you to discuss your experience in order to apologise personally and assure you that we have put processes in place to prevent any other woman encountering poor care and an uncaring attitude. Please contact us through PALS 01522 707071 and we will arrange to meet you at your convenience.