"Good experience in A & E"

About: Tameside General Hospital / Accident and emergency

(as a staff member posting for a patient/service user),

This story has been posted by Healthwatch Tameside on behalf of a member of the public. We have their details and will forward any comments to them, as they do not have an email address. They said…

This lady used A & E at Tameside Hospital. She thought they were great. Staff were polite and there wasn't an unduly long wait. Follow up physio was great - all organised on the lady's behalf.

All in all it was a good experience of a broken ankle.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for your lovely comments. We are working hard to ensure patients who attend A&E have a positive experience. I will ensure staff in the department receive your lovely and positive feedback

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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