"A and E visit on Bank Holiday Monday 25th August"

About: Doncaster Royal Infirmary

I went to A and E as I was experiencing severe knee pain and was struggling to bear weight on my right leg. On arrival there was a sign up stating that the waiting time was between 3 to 4 hours. There was a lot of moaning in the waiting room about how long people had been waiting, on talking to some of these people I have no doubt that a couple of them didn't really need to be in A and E but were just using it as it was easier than trying to get an appointment with their GP! I was seen within 1 hour & 45 minutes, I found the staff to be very polite efficient, and I left feeling extremely satisfied with the service.

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Responses

Response from Doncaster Royal Infirmary

Thank you for your positive comments on our staff, they are greatly appreciated and will be fed back in due course. We always strive to deliver the best service we can to our patients and are very happy that your experience was a positive one. Thank you.

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