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Poor attitude when dealing with patients

Story from nhs.uk

"Poor attitude when dealing with patients"

Nurse was rude and very unhelpful when all that was needed was a little information when in severe pain. No wonder they want to shut it down.

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Responses

Response from Melanie Hannam, Communications Officer, Humber Teaching NHS Foundation Trust 9 years ago
Melanie Hannam
Communications Officer,
Humber Teaching NHS Foundation Trust

Submitted on 22/09/2014 at 09:21
Published on Care Opinion at 11:22

I am sorry to hear that you were dissatisfied when accessing one of our services recently. We really try hard to improve our services based on the comments we receive from our patients

We would like the opportunity to discuss your experiences more fully and I would appreciate it if you would be willing to contact our Pals team by either calling 01482 303966 or pals@humber.nhs.uk.

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