"Shocked"

About: East Surrey Hospital

I was admitted on a Wednesday afternoon with abdominal pains to SAU, their I was told I had kidney stones so I would be put on a ward and have a scan the next day. Thursday morning I see a different doctor who tells me it's my appendix but will have scan I'm now nil by month 9am. Asking nurses all day about scan they don't know. 6pm I see consultant who says can you sign form for appendix removal so I sign form and tells me op will be soon. 8.30pm 11 half hours no food or drink I get taken down to surgery. Half 12 I wake in recovery to go back to ward very sore. Next day consultant comes and tells me no appendix removed, It was my tube that was a little swollen so operation for nothing if they would of scanned me. Friday night less then 24hours after op I get sent home No painkillers (I was on morphine). Saturday morning I wake up then the pain starts so bad I get rushed back in by ambulance nurse is shocked why did dr send me home. Back on ward to stay for another 3 days get discharged Wednesday. I'm still in pain for an operation I didn't need tried finding out why and I get blame this dr or that dr. So angry and upset the way I've been treated. Also the dr who discharged me was even shocked I had surgery and didn't need it says it all

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Responses

Response from Bethan Borrett, Digital Communications Manager, Communications, Surrey and Sussex Healthcare NHS Trust

I have spoken to the Matron who oversee's the SAU and she has asked me to pass on the following message to you:

Please can you contact me to discuss your experience as it is important we help resolve any problems and identify any further information you may need.

I am the matron for surgery and you can contact me on 01737768511 bleep 544 or email me on Branita.Mills@sash.nhs.uk

Alternatively if you are still an inpatient you can ask the nurse in charge to contact me.

Kind Regards,

Branita Mills

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Response from East Surrey Hospital

Please can you contact me to discuss your experience as it is important we help resolve any problems and identify any further information you may need. I am the matron for surgery and you can contact me on 01737768511 bleep 544 or email me on Branita.Mills@sash.nhs.uk Alternatively if you are still an inpatient you can ask the nurse in charge to contact me. Kind Regards, Branita Mills

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