"Why do I pay my taxes & I'm unable to get NHS..."

About: Wythenshawe Hospital

Just been to A&E 8.45pm 27.8.2014 because my son went to the Drs tues & they said nothing is wrong when evidently there is, my son can't walk & he is in agony. the pain is in the base of his spine & puss & liquid is coming out. there were over 40 people waiting to be seen & 6-8 ambulances waiting to gain access to the hospital. this is a joke for some one born here in the UK pays taxes but can never use the services that I'm paying for. this issue needs addressing I'm appalled my son would have had to travel to the Nxt nearest hospital traff gen but the journey is 40+ mins away in pain & in a car, he really wasn't up to it, so back home & in bed in excruciating pain cause the NHS are incompetent.

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Responses

Response from Wythenshawe Hospital

Thank you for your comments. I was very sorry to read about your sons experience in the Emergency Department. Your concerns have been passed to the Manager for that area for their information. Complaints are always used to identify areas for improvement to the service we offer to our patients. If you would like to discuss your concerns in more detail, please contact me on 0161 291 5463 or email me at Janetta.Stroud@uhsm.nhs.uk Janetta Stroud Patient Experience Managerer Unsceduled Care

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