"Angry my cousin was discharged without checking how she could manage"

About: George Eliot Hospital / General medicine

(as a relative),

My cousin was discharged GE last week, when I phoned her husband today he was in a terrible state, her body was full of fluid and has been apparently since she came home, the hospital were draining it during her stay, when they finally let her out of bed after nearly two weeks she had to use a zimmer frame to help her mobilise to the loo etc, but a/e himself, needless to say she has now been admitted again. whilst they were examining her, her husband saw to his horror that she still had the bag attached to drain the fluid, it wasn't working, but more to the point no one had told him that the bag was still in situ.

I find this is absolutely disgraceful that someone could be discharged from hospital whilst they are still full of fluid that shouldn't be there with a catheter still in place, with no one checking how she could manage at home or her poor husband could help her. This is disgusting.

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Responses

Response from George Eliot Hospital NHS Trust

Please accept our apologies for the delay in responding to your comments. We were very sorry to read of the difficulties your cousin and her husband faced and the fact that she then neded to be readmitted. This experience is not one that we would want any patient, or their family, to have. If they would like to contact the Patient Advice and Liaison Service on (024) 7886 5550 to discuss the issues you have highlighed these can be looked into and. if appropriate. discussed with staff. We do hope that your cousin's experience was much improved when she was readmitted.

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