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How helpful & nice every one ...

Story from nhs.uk

"How helpful & nice every one ..."

About: Calderdale Royal Hospital

(as the patient),

What I liked

How helpful & nice every one was.

It was very new and clean.

What could be improved

Maybe different sign posting within the hospital. Did not understand how to get to the department i needed, but thankfully there was staff there who showed me directley to my department.

Anything else?

My son was there for a hearing test with the Audiology team. I have been back & forth with the BRI, and was still none the wiser. One visit to Calderdale and i feel at ease. Everything was explained, in great detail. My son is now awaiting for his opperation date. Thank you

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Responses

Response from Calderdale Royal Hospital 14 years ago
Calderdale Royal Hospital

Submitted on 06/05/2009 at 12:50
Published on nhs.uk on 15/11/2009 at 20:37

Dear Marla,

Many thanks for taking the time to let us know how things went when you visited the hospital and it is good to hear that things went well when your son visited the audiology team. Thanks again.

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