"Friendly approachable staff - ..."

About: Royal Lancaster Infirmary

(as a relative),

What I liked

Friendly approachable staff - the smell of a clean ward and stairs on every twice daily visit over a week. (This also included impromptu visiting times too)

What could be improved

Car Parking - although probably difficult because of the site's location

Anything else?

Couldn't fault the staff and cleanliness of the hospital, our experience was a pleasant one - which bears no resemblance to what has been experienced in Leeds - RLI wins hands down :)

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments, we will arrange for your feedback to be passed onto the cleaning team.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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