"My eye care at New Cross."

About: New Cross Hospital

I turned up at lunchtime after days of discomfort and pain in my left eye. My optician could not see me, my gp had not got equipment to deal and they said my local hospital could not deal. I was advised by the gp to go to the Wolverhampton Eye Infirmary. I got there to find it was closed and boarded up! So I went to New Cross where it was now based. I had no appt. or referral but was assessed in a and e by a member of staff who was superbly professional and sent me down to the eye infirmary referral unit. Once again I was treated with superb efficiency. Thanks to all who dealt with me. I am sincerely impressed. Mark Poyner.

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Responses

Response from The Royal Wolverhampton NHS Trust

Dear Mark Poyner

Thank you very much for posting your comments relating to your recent patient experience at our Eye Infirmary. I will share your comments with our staff.

I wish you well with your future recovery!

Kindest regards

Carol Bott

Head of Engagement and Public Involvement