"Exceptional Minor Injuries Unit"

A truly exceptional service. From being greeted by a welcoming receptonist to being reviewed by a wonderful, friendly nurse practitioner and then on to X-ray where everything was explained clearly and with an apology for any discomfort, the whole experience was brilliant. As a visitor to the area I was made to feel welcome. Every step was explained to me and I received an assurance that the x-rays could be emailed to my local hospital if necessary. Thank you so much to all three members of staff.

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Responses

Response from Whitby Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

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