"Poor communication - patient could not understand the consultant when signing operation consent form"
About: Leicester Royal Infirmary / Accident and emergency Leicester Royal Infirmary Accident and emergency Leicester LE1 5WW Leicester Royal Infirmary / Maxillo-Facial surgery Leicester Royal Infirmary Maxillo-Facial surgery LE1 5WW
Posted by Cardoni (as ),
My son was admitted to the Leicester Royal Infirmary, Minors with very high temperature, and allergic reaction to pencilin that had been prescribed to him in error for a tooth abcess. He was seen by a Mxio-Facial consultant who was very polite however his English language was such that we could not understand the risks he was trying to explain to my son who had a very high fever, was tired and extremely unwell when he had to sign a consent form for surgery.
I feel that it is very worrying to ask somebody to agree and sign that they will undergo a surgical procedure which carries risk of permanent damage when we had very poor understanding of what those risks were. My son was very well cared for in the LRI but this issue recurred on Ward 7 where he was admitted when some staff asking about meals could not seem to communicate. Are UHL not checking whether staff can make themselves understood?