"My stay in hospital"

About: Rotherham Hospital / General medicine

(as the patient),

I was in hospital for 10 days and the treatment I received was disgusting,

At meal times I never got what I ordered and if I wanted any condiments I had to get my own, they told me not got any or couldn't find them.

Cleaners were a joke, doctors showed no leadership, I was seen by a different doctor nearly everyday and didn't now who was incharge when I was told something.

Nurses told me something different.

My biggest complaint is the nurses. I feel nobody cares for the patient most days I had to wait 2, 3, 4 hours for painkillers, there is no communication, they to busy gossiping.

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Responses

Response from Kerry Hollingworth, Corporate Affairs Officer, The Rotherham NHS Foundation Trust

Hello, my name is Anne Crompton and I am Deputy Chief Nurse at TRFT. It is of great concern that you had such a poor experience of care at the Trust. Our Head of Nursing, Dawn Thomas would very much like the opportunity to investigate this further. Dawn can be contacted on email at dawn.thomas@rothgen.nhs.uk and I would be grateful if you could contact Dawn to provide us with further information, in order for us to ensure this is not the experience of our patients in future.

With best wishes, Anne.

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