"Specialist treatment referral"

About: The Queen Elizabeth Hospital (King's Lynn)

After a broken scaphoid I was assessed and referred to the hospital's hand specialist to assess if I an operation would help it heal quicker. The specialist appointment never arrived because the specialist is on his annual leave. Unlike the specialist I cannot afford to have five weeks annual leave each year because I'm self employed. But I'd like to point out a) perhaps I could have been referred to someone or somewhere else b) I don't quite believe he/she has that much leave annually but would have preferred some honesty alongside my best possible healing procedure Extremely disappointing and terribly damaging for my family.

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Responses

Response from The Queen Elizabeth Hospital

Thank you for posting your comment. I am extremely sorry to hear of your experience of your care at this hospital. I would like the opportunity to investigate your concerns and would be grateful if you could contact me so that I can follow the matter up with the departments involved. Claire Roberts Associate Director of Patient Experience Tel: 01553 613459 or email: claire.roberts@qehkl.nhs.uk

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