"Great communication and thorough decision making"

About: Torbay Hospital

After waking with chest pain early on Wednesday morning I eventually relented and rang 999. After some discussion with the ambulance crew I was brought to the emergency department at Torbay Hospital and admitted straight into resus. A very strange experience considering I’m an Ambulance Technician in Sussex!! However from the moment I entered the department I was reassured and treated with huge respect and dignity. Taking over from the great ambulance crew, the nurse and doctor on A&E were very thorough in their assessment and initial treatment and took time to explain everything to my wife and I. The cardiac nurse who attended was equally clear in her assessment and recommendations. And the nurses and HCAs on the EAU were equally supportive So thank you and well done!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Torbay Hospital

Thank you for your kind comments. We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve. Kind regards South Devon Healthcare NHS Foundation Trust.

  • {{helpful}} of {{total()}} people think this response is helpful