"Problems with after care and physio"

About: Hinchingbrooke Hospital / Trauma and orthopaedics Telford referral and quality service (TRAQS) The Princess Royal Hospital / Trauma and orthopaedics

(as the patient),

I had my operation back at the hospital where I had my first one Hitchinbrooke Huntingdon Cambridgeshire. Since I moved area I went back to have my last operation. And physio was arranged at my local hospital, The Princess Royal Telford. 2 months later I am still waiting for an Appointment, and have had to rearrange for September has my knee has seized and now having it sorted by another operation, I was told I needed physio ASAP. Which has not happened. So to me having so many copies sent to me of appointment dates from different departments not for getting texts for the same appointment, what a waste of money.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Dear Jinx248

Thank you for your feedback which is much appreciated. Although your referral was processed by the TRAQS team we note that your comments relate to Princess Royal Hospital NHS Trust and as such we are unable to comment on their behalf.

Please may we direct you the Patient Advice Liaison Officer (PALS). They will be able to take your comments further on behalf of the individual hospital concerned.

PALS PRH - 01952 282888

Thank you again for taking the time to respond.

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