"Flexible Sigmoidoscopy"

About: Queen Alexandra Hospital

I came in as an outpatient for a flexible sigmoidoscopy early this month and I would just like to say how lovely the nurses and staff were. I was very nervous but they put me at ease and really looked after me. The procedure only took a few minutes and was nothing to be nervous about after all. The nurse held my hand throughout and I really would like to say a big thank you to them. They were lovely.

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Responses

Response from Marion Brown, Head of Complaints and Patient Advice & Liaison Service (PALS), Portsmouth Hospitals NHS Trust

I am very pleased to hear that you had such a positive experience at the hospital recently and will be passing your comments to the team who will be grateful to have this feedback.

Should you ever wish to share your experience, good or bad, with us directly please contact the Patient Experience Team (e-mail: PHT.PatExp@porthosp.nhs.uk) or telephone 0800 917 6039.

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Response from Queen Alexandra Hospital

Thank you so much for taking the time to write in and share your feedback on your recent procedure. We will of course pass your kind comments on to the relevant staff. We are sure they will be just as pleased to read your kind words as we were.

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