"Excellent care"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

Had to call 999 on as Dad had suffered a stroke and Mike & Emily responded. They were a great team and gave care with fantastic skill and professionalism. As a nurse myself I recognise excellent care - these two are amazing role models. Thanks so much

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear KiwiRN

Thank you for taking the time to share your experience. I hope your Dad is making a good recovery.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto Mike and Emily. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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