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"Excellent care "

About: Forth Valley Royal Hospital / Ambulatory Care

(as the patient),

Appointment for a flexible Cystoscopy as a day care patient (5th time I have had one of these in 16 years). Care and service by all staff from receiving Nurse, to consultant and nursing staff in treatment room was nothing but fantastic, 5 star service.

I was impressed that my consultant had obviously read my notes in depth and was knowledgeable regarding my condition and the treatment I had received in the past 16 years.

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Responses

Response from Arlian Mallis, Person Centred Health and Care Co-ordinator, Department of Nursing, NHS Forth Valley 9 years ago
Arlian Mallis
Person Centred Health and Care Co-ordinator, Department of Nursing,
NHS Forth Valley
Submitted on 15/09/2014 at 10:04
Published on Care Opinion at 15:55


many thanks for taking the time to let us know that you were hapy with the care you recieved,the staff will be delighted with your feedbcak.

thanks

Arlian

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