"Disabled Parking"

About: Heartlands Hospital

I don't expect the hospital runs the parking, but my wife recently spent a week on ward 23, they were all brilliant - thank you all so much. Now, l am disabled and must say the disabled parking arrangements are shocking. Up the hill, then down a steep slope, where the pay machine is situated. It was impossible for me to push my chair out of this car park. The fees are a bit harsh too £3.75 per visit, its a lot for someone who only receives £71 per week ESA. If l parked in the main car park there only about 6 spaces, and when l checked all but two spaces did not have blue badge displayed.

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Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust

Dear Rob,

I was disappointed to hear your experience with our carparking when attending Heartlands Hospital. I would welcome the opportunity to discuss this with you further if you wished, please contact the Patient Services Team on 0121 424 0808.

kind regards

Margaret Mitchell

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