"Emergency Admission on a Friday afternoon"

About: Royal Shrewsbury Hospital

I had excellent service from admission at A&E to being allocated a bed on an assessment ward. In A&E I was accelerated up the list due to level of pain. I had a large number of tests to try identify the problem and then admitted to a ward within a few hours. I was carefully monitored over the weekend, including health checks every four hours, a scan and visits from the doctors and consultant on both Saturday and Sunday morning who analysed my problem and arranged future treatment. I had excellent care from all the staff, care and compassion and professional medical treatment.

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Responses

Response from Royal Shrewsbury Hospital

Elizabeth Nicholson Thank you for your kind comments regarding the care that you received recently in the A/E department and Surgical Assessment Unit (SAU) at the Royal Shrewsbury Hospital. I am more than happy to forward the comments to the A/E and SAU Managers and their matrons for them to share with their staff. Diane Davis Patient Advice and Liaison Service The Shrewsbury and Telford Hospital NHS Trust

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