This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Very Nicely Treated by A & E Staff"

About: Tameside General Hospital / Accident and emergency

(as the patient),

My visit to Tameside Hospital Accident and Emergency turned out to be very pleasant and reassuring. I was advised to go to Tameside Hospital via speaking to an adviser on the 111 NHS phone number.

As I was losing blood from my back passage which was worrying me and with me having Aspergers syndrome it made me very anxious. Straight from entertaining the A&E registering at the Reception the staff were friendly, the triage nurse was very quick to see me and ask about my problems he was very attentive.

I didn't have to wait long till I was called through by the lovely friendly nurse who took me to the cubicle and bed and took more information and talked to me and got me sorted with hospital clothing. I noticed the A&E was very clean, staff were smiley and friendly. The Phlebotomist was friendly and professional took my blood made me feel at ease.

Then Dr came to see me he was ever so wonderful he introduced himself to me and spoken to me in a very nice friendly manner he made me feel calm and reassured about everything, talked about my problems with no rush and listened well to me, give me an examination, told my blood results were fine and referred to me to have colonoscopy for further examination just to double check everything is fine.

So I thought Tameside Hospital offered a great service to me and I am honoured to have met some of Tameside Hospitals wonderful staff.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 29/08/2014 at 11:15
Published on Care Opinion at 15:12


Thank you for your lovely comments. We are working hard to ensure patients who attend A&E have a positive experience. I will ensure staff in the department receive your lovely and positive feedback

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k