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"exceptional care"

About: Leatherhead Hospital

I attended the hysteroscopy clinic today. I have to say the care I received was exceptional. The consultant was very considerate as I had had problems having this procedure several times at another hospital and I was obviously quite anxious, but under the consultant's care and the support of the HCA the procedure went smoothly. Afterwards The consultant explained the findings shown me the scan photos and explained what happens next. After the procedure I was led into another room sat in a comfy armchair and made a lovely cup of tea by the HCA. All in all Leatherhead hospital is a clean friendly hospital, the staff all pleasant and helpful. And because it's a smaller hospital I found the staff had more time for the patient. Thank you.

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Responses

Response from Leatherhead Hospital 9 years ago
Leatherhead Hospital
Submitted on 26/08/2014 at 09:44
Published on nhs.uk on 27/08/2014 at 04:00


Thank you so much for taking the time to feedback about your experience at Leatherhead Hospital. I will pass your comments on the the Epsom and St Helier Team who provide this clinic, they will be delighted to know you have been well looked after by the Consultant and HCA. Thank you Regards Tessa Webb Community and patient invovlement co-ordinator CSH Surrey

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