"Paediatric Care"

About: Norfolk & Norwich University Hospital

When I visited there was a delay as my consultant had been busy on the wards. A nurse informed me the minute I entered the department, apologising and offering various forms of entertainment. When I did see my consultant she listened to everything I had to say, showing a personal interest in my life. She gave me five different choices and we talked through each one. It was, for a hospital appointment, an enjoyable time. I am grateful for her services and all she is doing to cure my (as of yet undiagnosed) condition.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Thank you for telling us about your experience and we are pleased to hear that you are being well supported by your consultant and the nursing team.

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