"so happy with hdu visit"

About: Queen's Hospital (Romford)

I'd love to give my praises to all the staff who were so helpful in making sure I've been seen quickly and thoroughly. I had to go to HDU today for an iron infusion and even though they only found out about the appointment that morning they were so good about getting me in that same day and making sure I got the care I needed even though they were full to the brim. I had a lovely lady dealing with me and I could not give her enough praise, she helped calm my nerves and was so pleasant to be around even though she was rushed off her feet. Thank you so much to her and everyone else.

Story from NHS Choices

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Response from Queen's Hospital

I’m thrilled to hear about the excellent care you received in our Maternity service – thank you for sharing this on NHS Choices. Our midwives run a very busy department, and aim to deliver quality care to all our patients. I’m glad our staff were able to put your nerves at ease at a stressful time. Yours sincerely Flo Panel-Coates Chief Nurse

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