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Orrell ward fantastic

Story from nhs.uk

"Orrell ward fantastic"

About: Royal Albert Edward Infirmary

I was sent up to a+e by my gp with suspected appendicitis. Seen quickly by triage and transferred to the surgical assessment unit. The nurses and doctors were second to none, very helpful and caring. I got pain relief quickly and was taken to theatre that night. I returned to orrell ward and was very well looked after. Everyone from the consultant to the cleaners were helpful and hardworking. Very happy with the service, it was nice to go to the assessment unit rather than wait in the noisy a+e to be seen. Orrell ward should be proud of their staff

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 9 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 15/09/2014 at 15:19
Published on Care Opinion at 15:44

Thank you for your posting following your stay on Orrell Ward. I am sure that the Head of Nursing and the Clinical Director for Surgery will be pleased to learn of your experience and your most positive feedback. I will ensure that this is passed on to them to congratulate their staff within the Division

Kind regards

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Response from Royal Albert Edward Infirmary 9 years ago
Royal Albert Edward Infirmary

Submitted on 03/10/2014 at 15:22
Published on nhs.uk on 04/10/2014 at 04:00

Thank you for your posting following your stay on Orrell Ward. I am sure that the Head of Nursing and the Clinical Director for Surgery will be pleased to learn of your experience and your most positive feedback. I will ensure that this is passed on to them to congratulate their staff within the Division

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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