"A Simple Routine Condition failed to be diagnosed"

About: Peterborough City Hospital

During May I was taken to A & E at Peterborough City Hospital by ambulance with acute stomach pains. A few hours later i was discharged with an incorrect diagnosis. Pains persisted, but not as acute and medication was taken as exactly as prescribed through June/July. I was later readmitted to A& E with the more significant acute acute pains. Discharged a few hours later. After Discharge saw my GP who arranged for tests at a local clinic, immediate diagnosis of gallstones - Simple !! Why was I subjected to months of unnecessary pain and worry, when this should have been a simple routine matter to diagnose? Why were Peterborough City Hospital incapable of diagnosing such a routine condition? How much extra cost has the taxpayer had to fund as a result of the inability of this hospital to make a simple diagnosis? Very Poor - I now have virtually no confidence in this NHS Foundation Trust

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Responses

Response from Annette Parker, Care Quality Strategic Support Manager, Care Quality, Peterborough and Stamford Hospitals NHS Foundation Trust

I am so sorry that you feel you have had such a poor experience of our Emergency Department. I do not have access to your personal records but in general terms diagnoses are not always easy to make and depend on individual patient history, symptoms and disease progression. I am glad that you now have a diagnosis and trust that any future teatment you have at the hospital will more than restore your confidence in the care it provides.

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