"Appalling"

About: Salisbury District Hospital Salisbury District Hospital Salisbury SP2 8BJ

Posted via nhs.uk 9 years ago

My mothers experience as an elderly patient with dementia has been awful and what I have seen with my own eyes happening to other patients being left in toilets with buzzers going for 15 minutes or so , mixed up notes etc. I am disgusted with the experience and I have made a formal complaint but I do not hold out much hope of anyone doing anything about it.

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Salisbury District Hospital

Submitted on 21/08/2014 at 16:41

Published on nhs.uk on 22/08/2014 at 04:00

Dear Kay Thank you for getting in touch, I am sorry to hear about your mother’s experience. I have spoken to our customer care team who have confirmed they have received your correspondence. Please be assured that your concerns are being taken seriously and will go through our formal complaints procedure.

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Appalling

"Appalling"

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