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Care Opinion

amazing quality of care on ward 20

Story from nhs.uk

"amazing quality of care on ward 20"

About: Good Hope Hospital

I was treated with respect and dignity on ward 20, they were so attentive and I was really impressed with how quick everything was from different departments. I would like to thank the neurologist I saw he really gave me hope and was so understanding. Also I would like to thank one of the nurses on ward 20 she was working day time shifts on Monday and tuesday, she is an asset to your hospital. Thank you

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Responses

Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust 9 years ago
Ann-Marie Riley
Head Nurse, Good Hope Hospital,
Heart Of England NHS Foundation Trust

Submitted on 26/08/2014 at 20:37
Published on Care Opinion on 27/08/2014 at 12:43

picture of Ann-Marie Riley

Dear Abigail

Thanks for taking the time to post your feedback. I was really pleased to hear your experience was so positive and I will ensure the team receive a copy of your post.

Hope you are recovering well

Kind regards

Ann Marie

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Response from Good Hope Hospital 9 years ago
Good Hope Hospital

Submitted on 27/08/2014 at 10:39
Published on nhs.uk on 28/08/2014 at 04:00

Dear Abbigail, thank you very much for your feedback, I am pleased that you have you received the care and support during your stay. I hope you are now feeling very much better. I will certainly pass on your feedback to the Head Nurse for Ward 20 for her to feed back to her team. thank you again. Margaret Mitchell

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