"Exceptionally clean and friendly place"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation

(as a staff member posting for a patient/service user),

Forest Ward: The place is exceptionally clean and friendly

The food is quite good.

I am very pleased with my treatment.

I had the information I needed and was involved in decisions about my care. I was also listened to and my views were taken seriously.

Service, punctuality and timeliness was good, and I was treated with respect and dignity.

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Responses

Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships

Thank you so much for taking the time to share such positive comments regarding your recent stay on Forest Ward.

It is pleasing to note that you found the ward clean and and that the staff were friendly and treated you with dignity and respect and also that you were involved in decisions regarding your care.

I will forward your comments to the Ward Manager of Forest Ward and her team.

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