"Clinic time-keeping"

About: Stoke Mandeville Hospital

I had an appointment for finger operation follow-up at 9.05 a.m. One consultant eventually turned up at 09.50 a.m.! If people in the commercial world were this late for work, they would be hauled over the coals. The nurse thought the doctors were still on the wards - if this is the case, then why on earth are clinics booked to start at 9 a.m. Yes, we all know we always have to sit and wait for ages at hospitals but when the doctors are not even there on time it beggars belief! Bad case of very poor time management , Stoke Mandeville!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

I am sorry that your experience fell short of our expected standards. If you would like to take the matter further of if you would like to talk to some body about your experience please email pals@buckshealthcare.co.uk

  • {{helpful}} of {{total()}} people think this response is helpful