I was sent to the Endoscopy unit after seeing a doctor at Bolton 1. I arrived at 2.30 and the a lovely member of staff explained that they were running a bit late due to equipment shortage. I was offered to return Wednesday for the test but I explain I would wait to have it done Friday. Everyone was very kind friendly keeping me updated on what the delay was. I would like to thank all the staff for their kindness care and friendly ness while I was on the unit I was anxious about having the test. But it wasn't to bad at all. Can't really remember much. So I thought I'd take the time to say big thanks to you all. How we are blessed to have the nhs in this country the staff worked very hard with a happy friendly smiley environment putting us all at ease. Thank you all so much Barbara Julie Larkin.
"Patient experience endoscopy unit Friday 15/8/14"
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Royal Bolton Hospital