"Felt let down by Musgrove Park Hospital"

About: Musgrove Park Hospital

Although MUSGROVE PARK HOSPITAL in Taunton prides itself on it's compassion/caring attitudes and professionalism on this occasion none of these were present, in fact quite the opposite. I was taken into MPH feeling suicidal late in the evening, put in a cubicle, left alone, saw a Doctor briefly who decided to take some information saying the doctor would come back but didn't. The doctor didn't give their name or speak to me at all, just ticked some boxes. Sometime later a Nurse came back and told me to go saying Crisis Team In Taunton says you can go. I was left feeling worse than before I had gone in. At around midnight walking the streets and heading for the railway lines in a mess. How is it there are so many uncaring NHS staff in Taunton?. Although I realise this was a 'bad' hopefully one off experience. They spoil the reputation.

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Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read about your experience while at Musgrove Park Hospital. Please can you contact the Patient Advice & Liaison Service (PALS) at Musgrove Park so that one of our PALS Officers can help you. Please telephone: 01823 343536 or e-mail the team: pals@tst.nhs.uk Lucille Hoose. PALS & Complaints Lead

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