"Prompt, efficient and courteous service"

About: NHS Grampian

(as the patient),

Until recently my wife and I were infrequent visitors to the waiting room. Now, the aches and pains of living longer have caught up with us.

We cannot praise highly enough the prompt, effecient and courteous service we have received from the Varis medical practice in recent months. An appointment with the doctor of choice has always been given; results by telephone as they became available were a surprise and really appreciated.

Altogether, an excellent service.

Sincerely,

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear Pond Watchers

The practice is aware of your very postive feedback and grateful to you for taking the time to share your experiences. It is great to hear such a good news story. Hopefully you and your wife are living life to the full with the support you have received.

Kindest regards,

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