"leicester general hospital august 2014"

About: Leicester General Hospital

it took me 3 admissions for me to get sorted out with kidney stones when i did get to be operation on. they had me NBM for 2 days to tell me it was cancelled at 9.30pm that night. then had it done the next day brought back to ward then they told me i was to be moved to another ward.as was going to be told you can go home the next day. but only 2 hours after having a catheter took out.i could not still go toilet much. they took me out of my bed after only last then 21 hours after having operation. i sat in a day room for 9 hours waiting for a discharge letter i was so upset i just wanted to go home to bed it is so bad the way we are treated within the NHS now dogs get treated better then we do these days.it all needs changing the way we are treated in the NHS its not good to be treated like this.

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Response from Leicester General Hospital

Dear reviewer, I am incredibly sorry to hear that you are unsatisfied with the care you received at Leicester General Hospital. I would like to encourage you to me send further details (your name, date of birth, address etc) at julia.todd@uhl-tr.nhs.uk. I would like the opportunity to discuss this further with you so we can learn from your experience with us. Kind regards Julia Todd Matron, Urology Leicester’s Hospitals

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