"Oral & maxillofacial department"

About: Essex County Hospital

We have been trying for months to get my wife check for cancer of the mouth. There is a consultant's heart is not in her job. My wife has been twice to see her. And each time the consultant just sits there on her computer. She dont take any test of the mouth or not even a swab. Now my wife has been put forward by her doctor again. What do we expect this time. The pain in her mouth been going on for over a year now. And its driving her mad. Cant no one do there job right in the nhs. All we want is for test to be done. All the consultant keeps saying is what do you want us to do . She the consultant. May have to go to the top. Now she been appointed.

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Response from Essex County Hospital

I apologise you’ve not had a good patient experience. This website is experiencing technical issues and so I have only just been sent your comments so I apologise for the delay. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on Oral and Maxillofacial Surgery at RDEEB-Essex County Hospital at 16/08/2014 21:08:39”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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