"Paramedics are of such high calibre"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

An ambulance was ordered by 111. It arrived very quickly. The three paramedics (Linda, Daisy-May and Jack) dealt with the situation professionally and with kindness and care. It is reassuring to know that we, the public, have paramedics of such high calibre.

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Responses

Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Ellen1

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the 111 service and the ambulance crew who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards

Laura

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