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Delivery suite rusher ward

Story from nhs.uk

"Delivery suite rusher ward"

About: East Surrey Hospital

My wife gave birth here on Tuesday and I must say what a pleasure it was to deal with staff that want to be there and will take time to listen to your fears and put your mind at ease! We had a terrible experience and a different hospital and was nervous of doing it over a again, our midwife and her student were a absolute pleasure to have looking after us and would like to personally thank them and say what a fantastic job they did and the after care from them was second to none. All the staff were extremely friendly and a mention to the tea/lunch lady who seemed to go out of her way to make sure we had tea and coffee etc lovely lady. All in all a wonderful team and a fantastic hospital

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Responses

Response from East Surrey Hospital 9 years ago
East Surrey Hospital

Submitted on 18/08/2014 at 15:04
Published on nhs.uk on 20/08/2014 at 04:01

Thank you for taking your time to comment on your experience of our Maternity department at ESH. I am pleased to hear that your experience here was better than your previous experience. I will make sure that I pass your comments on to the team in Maternity. Kind Regards, Bethan Digital Communications Manager.

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Response from Tasha Gardner, Communications Manager, Marketing and Communications, Surrey and Sussex Healthcare NHS Trust 9 years ago
Tasha Gardner
Communications Manager, Marketing and Communications,
Surrey and Sussex Healthcare NHS Trust

supports all internal and external communications

Submitted on 18/08/2014 at 16:23
Published on Care Opinion at 16:55

Dear Mike

Congratulations to you and your wife. It's lovely to hear that the staff could give you both the reassurance and confidence you needed after a your previous experience. I will make sure your comments are passed on the team and the ward hostess who supplied the all important tea and coffee.

kind regards

Tasha

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