"Pleasantly surprised"

About: Scunthorpe General Hospital

I was pleasantly surprised at the treatment received today after i needed treatment to a deep cut to my wrist. The initial contact with reception staff was a tad rude. She was busy, however a short acknowledgement that i was there would have been nice, however not too bad! The triage nurse was efficient, professional & pleasant. The nurse who stitched my wrist was very professional, pleasant & put me at ease. The treatment, including, cleaning, injecting the area to numb it & the suturing of the cut was carried out without any pain or discomfort at all. Very happy & impressed.

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Responses

Response from Scunthorpe General Hospital

Hello and thank you for taking the time to post your feedback. It's good to hear you were well looked after in our emergency centre. Your comments on the reception staff have been fed back to the appropriate manager. Kind regards, Sarah Mainprize

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