"The paramedics that visit have been absolutely brilliant, every time"

About: South Western Ambulance Service NHS Foundation Trust

(as a service user),

Quite often my husband falls and has trouble getting back up. Most of the time my husband doesn't get injured, but we have had to call the emergency ambulance a few times.

The paramedics that visit have been absolutely brilliant, every time. We are so lucky to have them.

They are always kind and considerate, and never come with the attitude of “oh god, you again! ”

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Lawn534

Thank you for taking the time to give us some feedback - I hope your husband is well.

It is always so rewarding to hear how our staff are delivering excellent care to patients, and reassurance to their family, when they need it most.

We can share your kind words with the staff who have been involved in your husband's care, however we will need a little more specific information to be able to do this. If you are happy to, please can I ask you to contact me on either 01392 261 552 or sara.coburn@swast.nhs.uk and we can discuss this further.

Thank you, again, for sharing your story.

Sara

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