"Wonderful staff"

About: Heatherwood Hospital Heatherwood Hospital Ascot SL5 8AA

Posted via nhs.uk 9 years ago

My husband is due out of Heatherwood tomorrow after a hip replacement. You read such negative comments in the press about the NHS but the staff here are "Angels". He cannot fault his treatment. The staff have kept him informed at every stage and he couldn't have wished for better treatment. Nothing has been too much trouble and considering the long hours they work they remain patient and cheerful.

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Heatherwood Hospital

Submitted on 15/08/2014 at 09:41

Published on nhs.uk on 16/08/2014 at 04:00

Dear Mrs Johnson Thank you for leaving such great feedback on your husband's stay in Ward 4 Heatherwood Hospital. I am delighted that he is unable to fault his treatment, the communication has been good and the staff cheerful. I will pass your comments onto Matron Marianna Vlahovic and Mr Kucheria, Clinical Lead for Orthopaedics who will be pleased to share and celebrate the feedback with the team. I wish Mr Johnson well in his continued recovery Kind Regards Claire Marshall Associate Director of Patient Experience and Public Involvement

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