"Royal Victoria Hospital Belfast - I want to make a complaint"

About: Royal Victoria Hospital / Older people's healthcare

(as the patient),

I have a complaint to make to the patient laision department at the Royal Victoria Hospital Belfast date: 9/3/07 time at writing: 12 58 pm.

I have already spoken with a person called Lindsay in the Pals office earlier. She gave an email address to send my complaint to. The email address is nonexistant.(complaintsroyal@royalhospitals.n-i.nhs.uk) . Couldnt send the email so tried ringing again on the freephone number on their website (Line dead). Rang the hospital switchboard They hadnt a clue to the email address although put me through to an answering machine allegedy at PALS.

The complaint i have to report concerns my 80 year old mother and is quite urgent.

What to do next?

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Response from

If the Royal Victoria Hospital wants to get in touch with Patient Opinion we will happily forward their details to Len.

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