"-minimal wait to be seen by doctor -given ..."

About: University Hospital Of Hartlepool

(as the patient),

What I liked

-minimal wait to be seen by doctor

-given very quick appointment for us scan

What could be improved

-staff nurse could have been present.

-being examined by doctor without having to request it

-sooner follow up apointment

Anything else?

I attended gynae outpatients via choose and book. i was spoken down to by the doctor and felt as though i was wasting their time. They took minimal medical history and didn't even ask me why i was there. i was given no explanation as to what was happening . i am no further forward and have to return in march- i am not looking forward to this and am thinking about asking to see another doctor

Story from NHS Choices

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Response from University Hospital Of Hartlepool

We’re sorry you feel let down by your experience at the University Hospital of Hartlepool. Perhaps you might like to contact our patient advice and liaison service on 0800 092 0322 to discuss your concerns. We are eager to improve your experience next time and this would help us to make sure your concerns have been addressed. Thank you for taking the time to leave your comments on NHS Choices.

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