Posted by Bookworm (as ),
I was admitted with an infection post surgery for iv antibiotics, fluids and pain management. Waiting for hours in a side treatment room for a bed I heard the staff openly worry about bed shortage. Unfortunately someone died and I got their room, the floors had not been cleaned (visibly stained) and this disturbed me. Was then moved onto mcculloch ward later and found staff too stressed. Night time shift were openly complaining that they didn't have enough time to finish their work and the nurse I saw was told to go to the A & E dept in middle of night. She said she had too much to do but was told she had to go. Next morning when shift change occurred, my fluid balance notes had disappeared and notes had not been written up and I feel that's because staff hadn't been on the ward to do their job. My urine samples ( left in ward toilet as instructed for measuring) were left untouched for over twelve hours even after telling countless staff they were there. (In the end I flushed them as had nowhere else on floor to put them! ) Part of my recovery was to eat and when I asked for a different meal was told on two separate occasions that I had no choice and had to eat what had been ordered by a previous patient. (I was not being fussy, I genuinely do not eat liver). When supper came I was told I wouldn't get a main meal as I refused the liver. My husband had to go get me food. No complaints about staff, just very aware they were not happy and fulfilling their job. So glad I am not old and vulnerable.