"recent stay in tw hospital"
About: The Tunbridge Wells Hospital The Tunbridge Wells Hospital Tunbridge Wells TN2 4QJ
not a great experience - have just spent week feeling really rough - stuck in a single room with little support from staff - some of the nurses were amazing but most really condescending and had little understanding of how i was feeling - i lost my temper on day 3 and apologise unreservedly for that outburst but i was desperate to find out why i was feeling so sick and no apparent answers - just given more and more tablets which seemed to make the whole thing worse - i was told the doctors were busy but they would come when they had time - great - they arrived at 3am! and put me on more tablets! after 5 days of not eating, i had a visit from the dietician to find out why i was not eating - apparently i had swallowing difficulties - news to me as i was having problems with keeping anything in my stomach - even when i didn't eat i still vomited large quantities of fluid - by this time i was beginning to panic thinking i had some serious obstruction - i was also extremely tired and just slept in between vomiting - on day 5 i eventually saw a different team of doctors who sent me from some more tests - why did this take so long? at no point did anyone come and ask me what my needs were or explain what was happening - they said doctors were coming when they weren't and made decisions about me without telling me - i felt that i was going mad and had been labelled as difficult patient which, i was. i was barrier nursed after 3 days of vomiting and the bin in my room didn't work - one of the cleaners fixed it when i pointed it out the cleaners were a really professional bunch of people - extremely polite and thorough i found the attitude of some of the nurses extremely condescending - treating me like a child refusing to eat and also refusing medication as it was not staying down - why didn't they offer to do the medication by IV - did no one think that this might have helped? ( i was not thinking straight at the time as i would have asked) - at no point in my stay did anyone offer to make my bed or help me with washing my mouth out after vomiting - basic nursing care? they did come round every 4 hours measuring my obs and offered me food and drinks, even when i was vomiting what has happened to basic care? - common sense care - it doesn't have to be complicated - just care, dignity and respect (forget the 6 C's - who is going to remember 6 C's anyway?) what has happened to care planning and including patient in decisions ? we seem to have lost the meaning of basic care - i did receive some excellent care from a couple of the nurses who seemed to know how i was feeling but i felt that these nurses were under a lot of pressure and this was the exception rather than the rule.