"Operation for laperoscopic nepherectomy"

About: Blackpool Victoria Hospital

I am 76 years of age. I attended Blackpool Victoria Hospital, Surgical Division on the 28th July this year., for the removal of my left Kidney. I would like to express my sincere thanks and appreciation, to the Consultants/Surgeons and Doctors of the Urdology Dept. For the preop care of the nursing staff, and for the after care in the HD unit ward 14. The nursing staff of Ward 14 are under constant pressure,. The pleasant and caring way in which they deal with all their patients is to be commended. It doesn't seem fair to single anybody out, but for my part, three members of staff deserve a special mention for their caring attitude and dedication.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Paul Jebb

Peter,

Thank you for taking the time to leave feedback about your recent inpatient stay at Blackpool Victoria Hospital.

I am so pleased to hear that all the staff involved in your care treated you so well. I will be sharing your feedback with all the teams who helped to look after you.

Your kind comments will be reassuring to other patients using our services. I hope you continue to make a good recovery from your surgery.

Best wishes for the future,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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Response from Blackpool Victoria Hospital

Thank you for taking the time to leave feedback about your recent inpatient stay at Blackpool Victoria Hospital. I am so pleased to hear that all the staff involved in your care treated you so well. I will be sharing your feedback with all the teams who helped to look after you. Your kind comments will be reassuring to other patients using our services. I hope you continue to make a good recovery from your surgery. Best wishes for the future, Paul Jebb Assistant Director of Nursing (Patient Experience)

  • {{helpful}} of {{total()}} people think this response is helpful